After working with commercial hosts, the below trends became all too clear:
Limited options exist to scale headcount efficiently and quickly.
In-house teams are increasing costly, adding to overhead every single year, and with every new unit launched. Outsourcing to multiple, small vendors leads to a lack of control and intensive oversight.
Communication and payments strewed amongst dozens of platforms
Slack, Whatsapp, SMS, email, phone calls, Paypal, Venmo, invoices…it never ends! Having multiple partners means your team is responsible for making sure all parties are attended too on whichever platform they use.
Boosting and controlling quality relies on a single (or a few) internal ground staff
While 1 manager for 100 units looks great on your P&L, the quality of your brand relies on that person alone. Let’s face it, risking it all on the back of a single human is..well, risky!
Limited leverage points with decentralized staff
A multi-city portfolio needs centralized data. A lack of centralized housekeeping data causes friction in the quality improvement process.
Lack of centralized system for hybrid strategy
With a mix of in-house and outsourced teams, from maintenance to housekeeping and everything in between, the lack of a central system to manage every step causes additional work and potential for errors.
Now, by plugging in Turnify, here's what you'll get:
Monitor staff via our scorecards, track durations, view headcount, and more!
Add Turnify headcount on demand, not random independents
Via our virtual inspections, on ground inspections, easy to use screens, and incentives via performance scorecards
Pay & Chat Easily
Chat with cleaners, add tasks, and more. No more incessant phone calls! Set your teams up to be automatically paid via our Stripe connectivity.
Central Guest Service Hub
Simple screens give national or global visibility with realtime ETA’s so that you can serve guests with less communication to field teams, faster!
Want to talk to a human?
Schedule a call with our onboarding team now.